HCI Celebrates International Quality Certification

 

We are delighted to announce that HCI has just been awarded the International Quality System Certification ISO9001:2008.  We have been independently evaluated to show our commitment to providing the best regulatory support service possible to our clients across the acute, residential and primary community and continuing care sectors in Ireland and beyond.

 

John Sweeney commented that

“HCI is delighted to have achieved this award which is evident of our strong customer focus and our commitment to the ongoing development of our products and services in line with our clients’ requirements.  We constantly strive to exceed our clients’ needs and the positive feedback we receive from our clients is testament to this.”

 

In client feedback surveys conducted over the past two years, we weren’t surprised to find that 100% of respondents …

  • would recommend HCI to other organisations 
  • were very satisfied with the service that they had received 
  • rated the knowledge of the service provided by HCI as ‘excellent’ or ‘very good’

 

Here’s what some of our clients have said about us:

"University College Hospital Galway through the excellent services of HCI have now a robust Quality Management Information System in place that has been acknowledged by our clinical professionals, and many external stakeholders, as a major quality improvement in our clinical governance systems.”  

Carmel Higgins, Quality Manager, University College Hospital Galway

 

“We found working with HCI to be a very positive and enlightening process.  It helped bring clarity of thought and focus to our business.”

Catherine O’Connor, Proprietor, Bishopscourt Nursing Home

 

“We have found HCI an excellent resource during a key phase of our product-cycle development.  The highly experienced Team provided leadership and expertise on all quality matters when it was most needed and were not afraid to roll up their sleeves and get stuck in to get through the workload.” 

Liam Mulloy, Director, Zerusa

 

To find out more about how HCI can help your organisation, please call us in Galway on   093-36126   or email info@hci.ie.