Acute Care

The need for high quality, and most importantly safe, care is the continual focus for all providers of acute care. In todays environment of cost containment, balanced with increased accountability, there is an increased importance on the need for practical, integrated systems, which not only assist the hospital in providing effective care, but also fulfil regulatory requirements. This is where HCI comes in.

HCI provides practical solutions to make quality, regulatory, and risk management work as part of the care provided, not a burden to it. Based around a framework of Clinical Governance, HCI products and services links all aspects of Swage's (2003) 'seven pillars' of Clinical Governance:

  • Clinical effectiveness - ensuring that interventions and treatments are the best available.
  • Risk management - reducing the potential for unwanted outcomes.
  • Research and development - research and critical appraisal of the most up to date papers.
  • Use of the workforce - planning for the numbers and skills in line with service requirements.
  • Training and education - for the tasks required.
  • Use of Information technology.
  • Patient user feedback - ensuring that quality is patient and user centred.

Today these concepts are being enforced in Ireland through the likes of accreditation from the CHKS Health Accreditation and Quality Unit (HCI Partners), and will over the next two years be re-enforced by mandatory licensing from the Health Information and Quality Authority (HCI clients). From Accreditation to Health Technology Assessment, to Incident Investigation, from Process Mapping to Clinical Audit, from Q-Pulse to Patient Councils, HCI has the cost effective support you need.

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